Optimising Management Review

By QRMC / Posted on April 4, 2018

All management system standards include some form of requirement for a Management Review. The requirement is generally framed as; ‘Top management shall review the organisation’s management system at planned intervals to ensure its continuing suitability, adequacy and effectiveness’. In many cases, Top Management is misinterpreted within organisations as the team or committee immediately responsible for […]

Heavy Vehicle ‘Chain of Responsibility’

By QRMC / Posted on February 6, 2018

As mentioned in the October edition of Insight, in mid-2018 the requirements of the Heavy Vehicle National Legislation are changing. Now is the time for effected organisations to start getting ready for the changes. By design the Heavy Vehicle ‘Chain of Responsibility’ Legislation is broad, extending from the vehicle driver to encompass persons or organisations […]

Legislative changes pending …

By QRMC / Posted on November 7, 2017

There is a suite of legislative and other changes in the pipeline as we head toward 2018. Work Health and Safety Legislation Most prominently, as our readers are no doubt aware the Work Health and Safety and Other Legislation Amendment Bill was passed through Parliament mid-October, implementing key recommendations from the Best Practice Review of […]

‘Digging trenches’ in Management Systems

By QRMC / Posted on July 18, 2017

Trench warfare, especially from WWI, involved a harsh and unforgiving environment where often the lives of troops depended on the location and quality of the trench they happened to be in. There are some interesting parallels between trench warfare and the implementation of management systems. During the height of WWI, the average soldier was less […]

Auditing Planning to prevent poor performance

By QRMC / Posted on May 16, 2017

While an audit process is never intended to review everything on the site or within the organisation, as it is based on a snapshot in time, it is important for the organisation to undertake prior planning in order to ensure that the audit process is based on an appropriate sample of the operations undertaken at […]

What happens after the audit?

By QRMC / Posted on November 1, 2016

‘So how did we do?’ or ‘Did we pass?’ – this is the typical question asked of auditor immediately after an audit. The reality is that both of these questions should be redundant as, in most cases, the auditee’s representative has participated in the audit and has witnessed interviews and sighted evidence produced during the […]

Are your internal audits simply about compliance?

By QRMC / Posted on August 9, 2016

The very nature of the word ‘audit’ conjures up images of an inspector, policeman or even judge.  No matter how much positive spin is placed on the audit process, the perception from the auditees’ perspective is often that the auditor is focussed only on finding faults. However, whilst remaining cognisant of the need to verify […]

ISO 9001:2015 Concept of Management Commitment

By QRMC / Posted on May 10, 2016

With the release of ISO 9001:2015 in September 2015 many organisations are in the process of implementing a transition plan and updating their approach to quality management during this three-year transition period from the old Standard. A key change in the approach required by the new standard, one of the areas of greatest challenge in […]

Transitioning to ISO9001:2015

By QRMC / Posted on April 12, 2016

Since the updated version of the long-used international standard for Quality Management Systems was released late last year, many organisations have been uncertain about the impact on their business, their quality management processes, and third-party certification. What needs to be done? How do we go about it? QRMC provides some guidance here. Organisations with current […]

The new ISO 9001 Quality Standard and Risk

By QRMC / Posted on November 3, 2015

In the lead up to the release of the revised version of the ISO 9001 Quality Management Systems Standard, there was a great deal of discussion and conjecture about how the Standard’s requirements might change. Much of this discussion was around the planned introduction of risk-based thinking into quality management. Whilst the management of risk […]