Reputational risk from supply chains

By QRMC / Posted on October 23, 2018

How many times have we heard Apple come under fire because of terrible employee health and safety practices at supplier factories in China? Or clothing brands held responsible for awful working conditions in India and Bangladesh, or sporting goods manufacturers accused of fostering child labour? Ignorance of poor practices in the supply chain is never […]

Looking Forward – Legislation

By QRMC / Posted on July 3, 2018

As we approach July 1st the Queensland WHS Legislative context will be adjusted with the restoration of the status of the various WHS Codes of Practice (essentially requiring that the safety measures in a code are to be complied with), the mandating of HSR training (with a 3-yearly refresher) and re-introduction of the Work Health […]

Optimising Management Review

By QRMC / Posted on April 4, 2018

All management system standards include some form of requirement for a Management Review. The requirement is generally framed as; ‘Top management shall review the organisation’s management system at planned intervals to ensure its continuing suitability, adequacy and effectiveness’. In many cases, Top Management is misinterpreted within organisations as the team or committee immediately responsible for […]

Heavy Vehicle ‘Chain of Responsibility’

By QRMC / Posted on February 6, 2018

As mentioned in the October edition of Insight, in mid-2018 the requirements of the Heavy Vehicle National Legislation are changing. Now is the time for effected organisations to start getting ready for the changes. By design the Heavy Vehicle ‘Chain of Responsibility’ Legislation is broad, extending from the vehicle driver to encompass persons or organisations […]

Legislative changes pending …

By QRMC / Posted on November 7, 2017

There is a suite of legislative and other changes in the pipeline as we head toward 2018. Work Health and Safety Legislation Most prominently, as our readers are no doubt aware the Work Health and Safety and Other Legislation Amendment Bill was passed through Parliament mid-October, implementing key recommendations from the Best Practice Review of […]

‘Digging trenches’ in Management Systems

By QRMC / Posted on July 18, 2017

Trench warfare, especially from WWI, involved a harsh and unforgiving environment where often the lives of troops depended on the location and quality of the trench they happened to be in. There are some interesting parallels between trench warfare and the implementation of management systems. During the height of WWI, the average soldier was less […]

Auditing Planning to prevent poor performance

By QRMC / Posted on May 16, 2017

While an audit process is never intended to review everything on the site or within the organisation, as it is based on a snapshot in time, it is important for the organisation to undertake prior planning in order to ensure that the audit process is based on an appropriate sample of the operations undertaken at […]

What happens after the audit?

By QRMC / Posted on November 1, 2016

‘So how did we do?’ or ‘Did we pass?’ – this is the typical question asked of auditor immediately after an audit. The reality is that both of these questions should be redundant as, in most cases, the auditee’s representative has participated in the audit and has witnessed interviews and sighted evidence produced during the […]

Are your internal audits simply about compliance?

By QRMC / Posted on August 9, 2016

The very nature of the word ‘audit’ conjures up images of an inspector, policeman or even judge.  No matter how much positive spin is placed on the audit process, the perception from the auditees’ perspective is often that the auditor is focussed only on finding faults. However, whilst remaining cognisant of the need to verify […]

ISO 9001:2015 Concept of Management Commitment

By QRMC / Posted on May 10, 2016

With the release of ISO 9001:2015 in September 2015 many organisations are in the process of implementing a transition plan and updating their approach to quality management during this three-year transition period from the old Standard. A key change in the approach required by the new standard, one of the areas of greatest challenge in […]