Warning – “Coffee Cup may contain hot liquid”

By QRMC / Posted on August 14, 2018

While signage is distinctly an administrative control sitting toward the bottom of the ‘hierarchy of controls’, there are many instances where practicality comes into play and for various reasons this is best level of control that can be applied. On a grander scale this can be seen in warnings to instruct international tourists to swim […]

ISO 31000 – what were the effects of the 2018 revision?

By QRMC / Posted on August 7, 2018

The 2018 revision of the overarching industry best-practice standard ISO 31000 Risk Management should prompt healthy discussion. While the definition of risk – the “effect of uncertainty on objectives” – remains constant (with risk generally expressed in terms of risk sources, their consequences and their likelihood), the focus of the revised Standard is on tailoring […]

National inquiry into sexual harassment

By QRMC / Posted on July 26, 2018

In our February 2018 Insight, we argued that sexual harassment in the workplace should be more properly considered as a work health and safety risk rather than as a human resources issue. The Australian Human Rights Commission (AHRC) recently announced an independent national inquiry into sexual harassment in the workplace, and the Safety Institute of […]

Updated WHS Codes of Practice

By QRMC / Posted on July 24, 2018

The Queensland Office of Industrial Relations has undertaken a review of all 38 Codes of Practice approved under the Work Health and Safety Act to ensure they can operate as a minimum standard from 1 July 2018. The review has concentrated on correcting a range of minor technical and legislative references and inconsistencies. As mentioned […]

Planning to Manage Threats and Opportunities

By QRMC / Posted on July 17, 2018

The current suite of Industry Standards all include discussion of planning for improvement – whether in the realm of Quality, WHS, Environmental Management, Business Continuity or Information Security Management. To paraphrase ISO 9001, ISO 14001, AS/NZS 4801, ISO 27001 and ISO 22301, the organisation shall identify their risks / hazards / aspects / impacts, including […]

Looking Forward – Legislation

By QRMC / Posted on July 3, 2018

As we approach July 1st the Queensland WHS Legislative context will be adjusted with the restoration of the status of the various WHS Codes of Practice (essentially requiring that the safety measures in a code are to be complied with), the mandating of HSR training (with a 3-yearly refresher) and re-introduction of the Work Health […]

Managing Cyber Crime Risk

By QRMC / Posted on June 19, 2018

Cyber crime and the consequent need for cyber security is a business risk that’s here to stay. It’s not only a technology arms race, with security patches and protective software racing to keep up with the hackers’ latest tricks; it’s also a fundamentally human problem, in which the weakest link of an untrained or unwary […]

Checklists: The pros and cons

By QRMC / Posted on June 12, 2018

Workplaces rely heavily on their WHS inspection and audit checklists. Such checklists assist in prompting what to look for and what to ask, so that the inspection or audit process can be consistent. The use of checklists is beneficial, but to rely wholeheartedly on them can present some risks. There is a need to be […]

Link between WHS Mgt Review & Due Diligence

By QRMC / Posted on May 22, 2018

In Insight issue 83 we described methods of optimising the management review process. In addition to ensuring that the management review achieves systems improvements, and meeting the compliance requirement of the relevant management system standards, there are also benefits to be gained by the organisation’s Officers. An Officer is defined by the Corporations Act as: […]

What is ‘good communication’?

By QRMC / Posted on May 15, 2018

Communication definitely means different things to different people, and hundreds of books of been written exploring the differences in the way we communicate with each other. Theorists propose differing approaches to communication are required based on gender, culture, education and a range of other variables.  In the workplace, ‘good communication’ is vital … but how […]